A Great Boss is Confident, But Not Really Sure - The Conversation - Harvard Business Review
A good companion read for this is "Confident But Not Really Sure: A JetBlue Boss and Other Examples of Wisdom". It's a follow up post with examples.My favorite track on Tom Petty's 2006 album Highway Companion is a song called "Saving Grace." About halfway through, he closes off a verse by singing: "You're confident but not really sure." That's a state of mind that sounds paradoxical, but at times it really is true. In fact, it's the essence of what developmental psychologist John Meacham called the "attitude of wisdom." And it's a good description of some bosses I know, who strike a healthy balance between knowing and doubting.
